Privacy Policy
Last updated: 06/04/2026
At Orbix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Personal information we collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
2. How we use your personal information
We use the information we collect to:
- process and fulfill your orders;
- communicate with you;
- provide customer support;
- screen orders for potential risk or fraud;
- improve our website, products, and services;
- send you marketing communications, where permitted by law or where you have given consent.
A privacy notice should explain what data you collect, why you use it, who you share it with, how long you keep it, and what rights people have.
3. Sharing your personal information
We may share your personal information with third parties to help us operate our business, including payment providers, shipping partners, analytics providers, marketing platforms, and Shopify, which powers our online store.
We may also share your information to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.
4. Cookies and tracking technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support our marketing and advertising efforts.
You can control cookies through your browser settings. Depending on your location, you may also see a cookie banner or other privacy choices on our website.
Shopify supports cookie banners, privacy policies, and regional privacy settings from the Customer privacy section in admin.
5. Data retention
We keep your personal information for as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce our agreements.
The UK ICO says you should tell people either how long you keep their data or the criteria used to decide that period.
6. Your rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information, and in some cases object to or restrict how it is used.
If you would like to exercise any of these rights, please contact us using the contact details below.
7. International customers
Because we sell worldwide, your personal information may be processed in countries other than your own. By using our website, you understand that your information may be transferred and processed outside your country of residence, in accordance with applicable laws.
8. Third-party services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, operational needs, or legal requirements. Any updates will be posted on this page.
10. Contact us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
Email: orbix@use.startmail.com
Business name: Orbix
Address: 2/2 sheriff bank, EH66ER. United Kingdom